If you feel good with our product but unfortunately it was broken by yourself(still within 60 days), we may not bear on the responsibility but support you get a new replace by code. We always try our best to improving our customer service to make you feel good with Glamfields.
30-Day Money-Back Guarantee for Any Reason
No Unboxing RETURN:
If for whatever reason you do not want your item within 30 days of receiving it, you may also contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customers' responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.
Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address. Once the returned item arrives back in Glamfields’s warehouse for inspection, the refund process will begin.
√ Returns must include all accessories
√ Items must include original packaging
√ Customers should responsible for shipping costs for non-quality related warranty claims
√ Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee to expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window. For purchases not made directly through Glamfields's amazon online stores or official website, please contact retailers for refunds. For quality-related issues, please see below.